Tenant FAQ
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What are your qualifications
- No Evictions, Judgements, Bankruptcies, Landlord Collections, or Felonies
- Minimum 600 credit score, 620 at The Gates at South Bend
- Income should be three times the rent amount
- No outstanding balances with utilities or other LL
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Do I pay first month’s rent and last month’s rent with my security deposit?
We require your deposit in order to hold the property. Then we require your full first month’s rent prior to move in. If you move in in the middle of the month, we will prorate your second month’s rent. Last month’s rent may or may not be required as a move-in fund.
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How old do you have to be to apply?
We require all potential occupants 18 years and older to complete a full application and pay the $50 application fee. Students will require a guarantor for each student; guarantors must complete the full application as well.
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Is the security deposit refundable?
It is if the rent is fully paid, and the property is returned just as it was when you moved it. The deposit will be $125 less than the monthly rate.
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Who needs a cosigner?
Students or other applicants that have yet to establish credit or have sufficient income to qualify.
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You have a property I want to rent. How do I apply?
Please apply under the property listing here on our website. You will need to upload a copy of your driver’s license/photo ID and last 2 pay stubs. If you are a student, you will need to upload your ID in both sections to continue.
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How do I pay rent?
Online through your tenant portal or at any PayNearMe location with the bar code provided by the office staff. We do not accept any payments in the office.
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I want to get a pet. What do I do?
We allow pets on some properties. Please check with us for the specific requirements. Vicious breeds of dogs are not allowed on any of our properties, per our insurance company. If pets are allowed, you will need to submit a pet application. A non-refundable pet fee of $300 per animal will be charged. You will also have to sign a pet addendum. If the pet is a support animal, you will have to provide documentation. Should it be verified, you will not have to pay any fees. However, all occupants and co-signers will have to sign an ESA addendum, and you will remain responsible for any damages caused.
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Who is responsible for paying for repairs & maintenance requests?
If the damage is tenant caused, then it is the tenant’s responsibility to pay for it. If it is just normal wear and tear or something is defective, then the landlord will pay for the repair.
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Do you accept section 8?
We do accept Section 8 housing vouchers on some properties. If ' Vouchers Accepted' is not listed on the property listing, then that property is not Section 8 available.
